Wayne Tonge, Managing Director

Wayne is Head of Business and accountable for the strategy and leadership of the dynamic team of field Business Development Managers and in-house underwriters at Keelan Westall.

Wayne joins us with a wealth of experience and qualifications in the financial services and insurance industries. Boasting over 17 years experience including various Management and Director positions, Wayne will look to enhance and develop our market position and further business opportunities.

Amy Flintham, Online Distribution Manager

Amy joined Keelan Westall over nine years ago as an Assistant Account Executive within the household team. This was her first experience in Insurance and she has progressed through the company working in various positions from Account Manager, where her responsibilities included building relationships with Brokers, to Team Manager, where she managed a team of 13 people.

Amy is now our Online Distribution Manager and is currently responsible for delivering a full cycle online platform, which will improve our offering. This system with allow our brokers to produce instant quotations, place cover, amend any policies and renew at a click of a button.

Rachel Pepper, Team Manager

Rachel joined the company in January 2006 as an Assistant Account Executive in the New Business team; excelling in customer service and account management she was responsible for looking after the needs of the Prestige Brokers,  who now form part of the Prestige Broker Club.

Following a restructure in the company and upon completion of various industry relevant Insurance training courses she was promoted to Existing Business Team Manager in November 2007.

Rachel is now responsible for the personal development and training requirements of a dynamic team of 24 people; alongside her daily management duties which include strategic planning, forecasting and ensuring a smooth and compliant customer service.

Rachel is currently on Maternity leave.

Damian Baxter, Head of Sales

Damian started his insurance career in 2006 working for Kingsway Insurance Services Ltd; he worked his way from New Business Executive to Operations Manager within 3 years. He then joined Powerplace Insurance Services Ltd in 2009 working as a Broker Development Manager before joining Keelan Westall in August 2010.

Damian is responsible for managing the Keelan Westall field sales team, strengthening the business sales proposition, leading development of new brokers and helping to develop new products.

Caroline Dixon, Underwriting Manager

Caroline joined Keelan Westall as a Team Manager being promoted to Underwriting Manager in April 2011, with overall responsibility for the underwriting department. With previous experience as an account handler and team manager for the past six years her skills are a valuable addition to the team.

Caroline has 12 years experience within the industry, including nine in commercial property, and has held previous roles at Swinton and The Oval Group (previously Williamson Moore Ltd).

David Lund ACII, Technical Manager

David has eighteen years experience in the insurance industry and has worked for Keelan Westall since 2004.

David originally joined as an Account Executive and has progressed through the ranks to become a Senior Account Executive. With effect from September 2010, David was promoted to the role of Assistant Team Leader, responsible for three teams.

In his new role, David is looking forward to mentoring staff and passing on his technical knowledge, as well as growing the profitability of the business.

Sue Regan, Claims Manager

Sue joined Keelan Westall July 1993 as P.A. and spent two years in underwriting dealing with Motor and Household. Sue was later promoted to Claims Manager and tasked with setting up a new claims department.

Today, she leads a team of nine dedicated to helping clients receive a full entitlement under the terms of their insurance policy in around nine weeks compared to 27 weeks for some insurers.

Santigie (Tigi) Singhateh, Prestige Team Manager 

Tigi joined Keelan Westall from Towergate Riskline where he spent 13 years as their New Business Manager.  Tigi spent four years as the Manager of the Federation of Small Business and delivered a unit income target of £1.2 million per annum.

Tigi is responsible for managing a team of nine Account Handlers and supporting an ambitious growth strategy; which saw membership grow by almost 20% in 2011. Tigi will also play an important role in mentoring Account Handlers on our internal training programme which aims to provide staff with clear development objectives and career progression.

Wayne Tonge, Managing Director

Wayne is Head of Business and accountable for the strategy and leadership of the dynamic team of field Business Development Managers and in-house underwriters at Keelan Westall.

Wayne joins us with a wealth of experience and qualifications in the financial services and insurance industries. Boasting over 17 years experience including various Management and Director positions, Wayne will look to enhance and develop our market position and further business opportunities.

Amy Flintham, Online Distribution Manager

Amy joined Keelan Westall over nine years ago as an Assistant Account Executive within the household team. This was her first experience in Insurance and she has progressed through the company working in various positions from Account Manager, where her responsibilities included building relationships with Brokers, to Team Manager, where she managed a team of 13 people.

Amy is now our Online Distribution Manager and is currently responsible for delivering a full cycle online platform, which will improve our offering. This system with allow our brokers to produce instant quotations, place cover, amend any policies and renew at a click of a button.

Rachel Pepper, Team Manager

Rachel joined the company in January 2006 as an Assistant Account Executive in the New Business team; excelling in customer service and account management she was responsible for looking after the needs of the Prestige Brokers,  who now form part of the Prestige Broker Club.

Following a restructure in the company and upon completion of various industry relevant Insurance training courses she was promoted to Existing Business Team Manager in November 2007.

Rachel is now responsible for the personal development and training requirements of a dynamic team of 24 people; alongside her daily management duties which include strategic planning, forecasting and ensuring a smooth and compliant customer service.

Rachel is currently on Maternity leave.

Damian Baxter, Head of Sales

Damian started his insurance career in 2006 working for Kingsway Insurance Services Ltd; he worked his way from New Business Executive to Operations Manager within 3 years. He then joined Powerplace Insurance Services Ltd in 2009 working as a Broker Development Manager before joining Keelan Westall in August 2010.

Damian is responsible for managing the Keelan Westall field sales team, strengthening the business sales proposition, leading development of new brokers and helping to develop new products.

Caroline Dixon, Underwriting Manager

Caroline joined Keelan Westall as a Team Manager being promoted to Underwriting Manager in April 2011, with overall responsibility for the underwriting department. With previous experience as an account handler and team manager for the past six years her skills are a valuable addition to the team.

Caroline has 12 years experience within the industry, including nine in commercial property, and has held previous roles at Swinton and The Oval Group (previously Williamson Moore Ltd).

David Lund ACII, Technical Manager

David has eighteen years experience in the insurance industry and has worked for Keelan Westall since 2004.

David originally joined as an Account Executive and has progressed through the ranks to become a Senior Account Executive. With effect from September 2010, David was promoted to the role of Assistant Team Leader, responsible for three teams.

In his new role, David is looking forward to mentoring staff and passing on his technical knowledge, as well as growing the profitability of the business.

Sue Regan, Claims Manager

Sue joined Keelan Westall July 1993 as P.A. and spent two years in underwriting dealing with Motor and Household. Sue was later promoted to Claims Manager and tasked with setting up a new claims department.

Today, she leads a team of nine dedicated to helping clients receive a full entitlement under the terms of their insurance policy in around nine weeks compared to 27 weeks for some insurers.

Santigie (Tigi) Singhateh, Prestige Team Manager 

Tigi joined Keelan Westall from Towergate Riskline where he spent 13 years as their New Business Manager.  Tigi spent four years as the Manager of the Federation of Small Business and delivered a unit income target of £1.2 million per annum.

Tigi is responsible for managing a team of nine Account Handlers and supporting an ambitious growth strategy; which saw membership grow by almost 20% in 2011. Tigi will also play an important role in mentoring Account Handlers on our internal training programme which aims to provide staff with clear development objectives and career progression.

North East

Sam Purcicoe - Business Development Manager

Sam joined Keelan Westall in November 2010 bringing with her 15 years of industry experience.

Starting her career in broking she moved on to Axa where she dealt with Commercial business initially as a new business underwriter before moving to an Account Manager role.

Sam then joined Towergate in a Business Developer role before, as one of Towergate's leading lights, quickly moving up to a Regional Development Manager position.

As a proven Development Manager with excellent Broker relationship skills, Sam's role is to promote the Keelan Westall offering and to support account growth in the Midlands and North East from Coventry to Newcastle.

North West  

Nikki Wilde - Business Development Manager 

Nikki joined Keelan Westall in January 2007 and brings 16 years of commercial insurance experience in both broking and composite insurers to the role.

Working in the North-West and West Midlands areas, Nikki is responsible for the development, growth and performance of new and existing broker relationships.

South West

Charlotte Telling - Business Development Manager

Charlotte joined Keelan Westall in February 2011 as Business Development Manager for the South West and is responsible for developing business and managing relationships across the South West.

Before joining Keelan Westall, Charlotte worked as an Trading Underwriter within the National and European Property team at Aviva. In the role, Charlotte was responsible for underwriting and account management for national and regional brokers.

South East

Sam Hobson - Business Development Manager  

Sam rejoins Keelan Westall following two and half successful years at Towergate where he worked for their Commercial Property Division before being seconded to Powerplace, both times achieving the top sales person award and trips to Dubai and Venice.

Sam is the Business Development Manager in the South East where he will be responsible for the growth and productivity of the area.

North East

Sam Purcicoe - Business Development Manager

Sam joined Keelan Westall in November 2010 bringing with her 15 years of industry experience.

Starting her career in broking she moved on to Axa where she dealt with Commercial business initially as a new business underwriter before moving to an Account Manager role.

Sam then joined Towergate in a Business Developer role before, as one of Towergate's leading lights, quickly moving up to a Regional Development Manager position.

As a proven Development Manager with excellent Broker relationship skills, Sam's role is to promote the Keelan Westall offering and to support account growth in the Midlands and North East from Coventry to Newcastle.

North West  

Nikki Wilde - Business Development Manager 

Nikki joined Keelan Westall in January 2007 and brings 16 years of commercial insurance experience in both broking and composite insurers to the role.

Working in the North-West and West Midlands areas, Nikki is responsible for the development, growth and performance of new and existing broker relationships.

South West

Charlotte Telling - Business Development Manager

Charlotte joined Keelan Westall in February 2011 as Business Development Manager for the South West and is responsible for developing business and managing relationships across the South West.

Before joining Keelan Westall, Charlotte worked as an Trading Underwriter within the National and European Property team at Aviva. In the role, Charlotte was responsible for underwriting and account management for national and regional brokers.

South East

Sam Hobson - Business Development Manager  

Sam rejoins Keelan Westall following two and half successful years at Towergate where he worked for their Commercial Property Division before being seconded to Powerplace, both times achieving the top sales person award and trips to Dubai and Venice.

Sam is the Business Development Manager in the South East where he will be responsible for the growth and productivity of the area.